Amara Elegance
Return & Refund Policy
At Amara Elegance, we want every customer to feel confident when shopping with us. Please review our return and refund policy before placing an order.
Returns & Exchanges
We only accept returns or exchanges for items that arrive damaged, defective, or incorrect.
Due to hygiene, quality control, and product handling reasons, we do not accept returns or exchanges for change-of-mind purchases, incorrect size selection, or personal preference.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
To help us review your request, please provide:
- Your order number
- Clear photos of the item
- Clear photos of the packaging
- An unboxing video, if available
Refund Eligibility
Refunds may be approved only after our team has reviewed and confirmed the issue with your order.
Items must be unused, unworn, and in their original packaging to be eligible for review.
Non-Returnable Items
The following items are not eligible for return or refund:
- Items damaged due to improper use or care
- Items with signs of wear
- Items returned without approval
- Sale or promotional items, unless defective
- Orders with incorrect information provided by the customer
Refund Processing
Once your refund request is approved, the refund will be processed back to your original payment method. Processing times may vary depending on your bank, card provider, or payment service.
Return Shipping
If a return is approved, return shipping instructions will be provided by our customer care team.
Customers may be responsible for return shipping costs unless the item received was confirmed to be damaged, defective, or incorrect.
Contact Us
If you have any questions about returns, refunds, or exchanges, please contact our customer care team at orders@amaraelegance.com.
Thank you for shopping with Amara Elegance.